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Please note that only requests made on your VEMS account will be processed. Please do not fill out this request form.


Please note that we are experiencing a longer than usual response time. The increase in turnaround time is due in part to a lack of resources and the increase in activity requests. We are prioritizing requests for the current month. Please allow 10 business days before following up on any other requests. Thank you for your understanding and patience.


Unfortunately, we are currently not in a position to accept any request from external clients at this time due to the as we are currently at reduced capacity. We hope to be able to serve you in January 2023.


We accept requests for our summer accommodation and related services: Summer accommodation. Please note that we are currently working with a reduced capacity and we may not be able to respond to your inquiry until September 2022.

We look forward to assisting you!


Please review our Frequently asked questions about campus reservations during COVID-19 before proceeding with your request.

In March 2020 the World Health Organization declared a global pandemic of the virus leading to COVID-19. The Governments of Canada, the Province of Ontario, the City of Ottawa and public health officials responded and continue to respond to the pandemic with legislative amendments, controls, orders, declarations of emergency requests of the public to reduce the spread of the virus (the “governmental response”).

The governmental response has impacted the University’s operations and it is uncertain how long the pandemic and the related governmental response will continue. It is also unknown whether there may be a resurgence of the virus leading to COVID-19 and resulting or supplementary renewed governmental response that could have further or different impacts on the University’s operations. The governmental response, the unknown future circumstances that could result from it and its impact on University operations constitute events or causes beyond the University’s control.

Therefore, you agree that your reservation request, the reservation contract and the Terms and Conditions are subject to and conditional upon the governmental response and its impact on University operations. Additional fees to cover the University’s costs to comply with the governmental response to COVID-19 may be charged and payable by you and we will make reasonable efforts to notify you of any such additional fees as soon as possible.

If we are forced to cancel your reservation contract for reasons related to the governmental response or other causes beyond the University’s control, the provisions of Section 6.2 of the Terms and Conditions will apply. We will make reasonable efforts to notify you of the cancellation as soon as possible and you will be refunded in an amount representing the amount you have paid up to the date you were notified of the cancellation.

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